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News and inspiration

Find out about what is happing in the industry 

How do the large department stores in the world work with Personal Shopping? How do you reach customers that don’t want to shop online? We have collected news about the industry here as well as our best tips on how you succeed in service and sales.

Bergdorf Goodman's Personal Shopping was founded by the world's most famous Personal Shopper

Betty Halbreich about the Personal Shopping at Bergdorf Goodman.

Webinar with Lisa Rogalin - Digital Personal Shopping with Bambuser

Bambuser is one of the companies that has already adapted to the new digital trend. Join their webinar with our founder, Lisa Rogalin.

Should the large fashion houses stop creating seasonal collections?

Today, most fashion houses produce five collections a year. A habit that might have to change if we want to see a more sustainable future.

Harrods Private Shopping - an even more exklusive Personal Shopping

The worlds most famous department store Harrods - How are they working with Personal Shopping and what can they teach us?

The retail industry after the pandemic? How to get the customer back and what to invest in after the pandemic.

Many customers say that they don't plan on returning to physical stores after the pandemic. Read more about solutions that has been brought forward.

Delivering Personal Shopping to the elite – Net-a-Porters EIP concept

Net-a-Porter is one of the brands, giving the most loyal customers the service they deserve. Read more about the Extremely Important Person koncept.

Remote Personal Shopping at Galeries Lafayette in the city of fashion

Shopping without being in the department store? Galeries Lafayette now offer Remote Personal Shopping, taking digital services one step further.

Fashion Show through a book? How Loewe and Chanel kept in close contact with their customers during the pandemic.

The fashion houses went back in time and focused on printing to keep the customers' interest during the pandemic.

The large online store matchesfashion.com offers just about everything at 5 Carlos Place

The online store matchesfashion.com sell luxury goods worldwide. A universe you can discover in real life.